Toll Free: 866-733-5681  Email: sales@verticalmedia.com
Vertical Media

Vertical Media Policies

 

Vertical Media’s 90 Day Money Back Guarantee

We make this guarantee because we can prove that this advertising source works. We are willing to make this guarantee because we are sure that if we send visitors to your website that are your target customer, the likelihood of purchasing your services is high. This means you get direct sales from them, and if you don't we will refund your money!

At any time during the first 90 days of your contract, if you are not satisfied with the results, you may terminate the contract and receive a full refund. After 90 days, you may cancel your contract at anytime and receive a full refund on any unused portion of the contract.

 

Advertising Contract Terms

It is the policy of Vertical Media that payment for advertising on our websites is due upon signage of said contract. In the case that we secure contracts >30 days before the start date of the contract, there is a 50% non-refundable deposit due and the remaining 50% of contract is due on or before the start date of the ads.

 

Hosting Contract Terms

Vertical Media provides annual contracts for website hosting. Annual invoices are sent out one month prior to the contract start date and payment is expected on or before the start date of the actual contract. Hosting products, such as domain registrations and other hosting work is invoiced as the work is performed and payment is expected upon receipt of invoice.

*Account statements are sent (via customer preference: mail, email, fax) on the 1st and 15th of each month. Finance charges of 1.5% monthly are assessed for any invoice 30 days overdue. Any service not paid for within 90 days of invoice will be suspended until payment has been received in full.

 

Ad Placement Policies

Vertical Media will publish any new or updated title and text descriptions for any ads not requiring an image on a nightly basis. Changes must be supplied to the client’s sales representative by 12:00pm on the day the change is to become effective (changes will update at midnight).

On new or updated image ads, Vertical Media will publish the ad within 3 days from the day the ad is submitted and approved by the client. These ads must also be supplied to the client’s sales representative, and must meet Vertical Media’s Ad Specifications previously supplied to the client.

In the event that a client contracts with Vertical Media for production of an image ad, Vertical Media will publish the approved ad within 2 weeks, and no later than 3 days from when the client approves the image.

 

Privacy Policy

What information do we collect?

We collect information from you when you register on the site, sign up for specials, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register for email subscriptions, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To allow us to better service you in responding to your customer service requests.

To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive any of our e-mail newsletters, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Jackson Hole Net, Inc dba Vertical Media and dba Alltrips.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences subscription management pages. Please note that due to email production schedules you may receive any emails already in production.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on October 22nd, 2007.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy.